Service 02
Digital Content
Materials, video and web copy
Not more information — a better order for it.
We plan and produce digital content for education, corporate training, product and service explanation and internal knowledge sharing. Text, diagrams, slides, video and web content are structured around the audience and the situation in which they will be used.
Digital Content Production
Content production
- Web contentCopy and structure for corporate sites, service sites and landing pages.
- Training materialsLecture materials, slides, worksheets, comprehension questions and learner guides.
- Video and visual contentExplainer video, short form learning video, diagrams and infographics.
- Multilingual contentTranslation and localisation for English, Japanese and Chinese.
- Updates and operationOngoing updates, revisions and extending content into a series.
Before / After
Changing how it lands, not how much there is.
Before
- Documents are split by format and nobody knows which is current
- Explanations run long and readers cannot reach what they need
- Wording and terminology differ from person to person
- Every update means rebuilding the whole thing
After
- Structure follows the purpose and the audience
- A short path leads to the information that matters
- Terminology and tone follow agreed rules
- Sections can be updated and added independently
Use Cases
Typical use cases
- Explanation pages and introductory material for a new service
- Video, slides and comprehension checks for online courses
- Turning internal rules and procedures into digital learning material
- Extending product and service information into other languages
Process
How we work
Confirming purpose, audience and context
Organising information and drafting the structure
Agreeing tone, expression and design direction
Producing copy and assets
Review and revision
Optimising for the publication format and delivery
Talk to us at the concept stage.
Tell us your goal and current situation, and we will help you shape the approach. We are happy to talk before requirements are fixed.
FAQ
Frequently asked questions
Can we start without a finished draft?
Yes. We work from interviews and existing material, covering everything from organising the information to writing the copy.
Do you handle images and video as well as text?
Yes. We cover structure, storyboarding and production direction as required.
Can you improve content we already have?
Yes. We restructure it in terms of duplication, navigation, wording, length and ease of updating.